What is it?

The residual value defines the value of an object at the time of damage. Two factors are taken into account: 1) the acquisition value and 2) the age. To determine this residual value, an annual percentage is usually deducted from the original value. The frequency of use cannot be taken into account in this calculation as it is very difficult to measure and prove.

Residual for baggage services

If your damaged luggage cannot be repaired, our experts will determine its residual value based on its purchase price and age. We will then refer you to our online shop, where the determined residual value will be available to you in the form of a voucher. You can use this to select one or more pieces of luggage of any kind. If you cannot find what you are looking for in the shop, we will of course be happy to provide you with personal advice and an offer.

The percentage of depreciation is prescribed to us by each airline. Irrespective of the 10% (annual) value that the majority of airlines use, this is not based on any legal requirement. An annual deduction up to 20% is also common practice for various airlines. Most airlines use a linear depreciation method, a few use a declining balance method. This is also prescribed for us and is therefore binding for us.