This is how it works
Damaged on a flight, during a trip, or through conventional use? We’ll do everything we can to fix it, remedy the situation, and make sure you love your experience with us.
If you’ll let us, we’ll take care of your luggage for you. Our experts will assess the damages and customize a solution to meet your individual situation and needs.
Your next journey can't begin without a luggage. We’ll do everything we can to make sure you have a functional luggage for your next travel, so you can hit the road again!
We are luggage lovers and experts in baggage repair and replacement services. United by one mission, “everyone has a luggage, we take care of it”, we support travellers with their damaged baggage since 2005. Over the years we have grown into an international company. We handled and recovered a vast number of suitcases, acquired a great deal of partners and connected with new wonderful people.
Although the tremendous business growth throughout the years, 2 things remained the same: Our passion for customer service and love for luggage. We let the numbers to speak for themselves:
We take care of your luggage and we love doing it. We specialize in baggage repairs, and our scope covers airline claims, warranty repairs and private cases. Operating from 5 repair hubs in Europe, our managers, customer support specialists and craftsmen help each and every client individually by using our exceptional resources like a door-to-door service, time-proven repair techniques and others. We adjust to people’s needs and preferences because we really care, and because it’s a cornerstone of customer service. That’s what we do and how we do it. Always.
