Business conditions

General
Our deliveries, performances and offers take only place on the base of these business conditions as well as on the regulations given by law. We keep the right not to accept order requests. You can also order by fax or letter.

Operator Information
Websiteoperator
Dolfi1920 GmbH
Handelsregisternummer: HRB 77460, Handelsregister B
Amtsgericht: Frankfurt
Ust.-Id: DE814489733

Address:
Dolfi1920 GmbH
Gutleutstraße 298a
60327 Frankfurt a.M.
Deutschland
Phone: +49 (0)69 2648644-0
Fax: +49 (0)69 2648644-17

Delivery conditions
Delivery expenses are displayed in the cash register-module.
Estimated delivery time frames are displayed in the products information.

Please indicate your preferable delivery method in the cash register-module.
The contract is legally binding through the consignment of the products.

After you complete your online order, you will receive an email confirmation. This confirmation contains the details of your order and includes an order number. If you have any questions about your order, please contact our customer care representatives.

For product offers with the endorsement 'limited availability' we reserve the right to recede compensation free from the purchase contract within 3 days.

Shipping Restrictions:
Shipments cannot be delivered to P.O Boxes or military APO/FPO addresses.
We do not offer weekend and holidays delivery

Shipping to EU-Countries:
Our prices include the legal VAT . For your information the net price is given in brackets.

Shipping to Non-EU-Countries:
When shipping to Non-EU-Countries we charge the net price plus shipping costs. Furthermore local taxes and duties can apply. These have to be pay by the customer.

Right of withdrawal
Due to our automated ordering and shipping processes, online transactions cannot be cancelled.
Product returns are handled as follows:

  • If you are not completely satisfied with your purchase from our Online-shop, you may return any unused merchandise with the original hangtags attached, for a prompt refund within 14 days of receipt of the item.
  • The Customer is responsible for return shipping and insurance on returns, except when defective or mis-shipped products are sent. We recommend you keep the shipping receipt on hand until credit is issued.
  • To start the return process, please call our customer care representatives or email us. The contact information can be found on Order Confirmation email or the Notification of Shipment email that will be sent to you following placement of your order. The countermand has to be in written format, by mail, fax or letter. Please do never send the products not prepaid!
  • The customer service department will provide you a return authorization number that must included on the shipping label. Failure to receive or include the return authorization may delay your credit.
  • Your account will be credited for the price of the bag and any taxes when we have received and processed your returned item. The purchase contract is hereby dissolved
  • The return right is practiced by the timely dispatch of the unused merchandise. The return right is not applied to individual orders (if we buy articles individual on your request or individual order of higher quantities).
  • If articles should show material - or manufacture mistakes, please complain about visible mistakes - also transportation damages - immediately. During the legal guarantee-period, you first have the right to receive a free rework. If it should be necessary we exchange the article completely or partially. If a mistake is not remedied within an appropriate period, you have the right to change (dissolve the purchase) or to depreciate (diminish the purchase price).


Payment condition

All prices are final prices including the appropriate added tax. In addition the net prices are displayed as well. Prices are valid at the time of the purchase. The validity date of our special offers is displayed in the shop. You can determine the type of payment in the cash register-module itself. The purchase price is immediately payable without delay.

Our bank details are:

Privacy policy
Our privacy policy is in accord with the German Data Protection Act (BDSG) and the Teleservices Data Protection Act (TDDSG).
Without your explicit consent the data necessary for the business handling will only be stored and used for your order processing. If necessary the data will only be given to contractors who are commissioned to carry out your order. All personal data is treated of course confidentially.
Your order will be stored in our systems. In case you should lose any documents concerning your order please contact us by mail or by fax. We willingly send you a copy of your order.

Guarantee and Warranty
The statue of limitations for a legal claim for defects amounts the official manufacture's guarantee indicates in the description of the article in our shop. You will find further information in the terms and condition of the manufacturer enclosed to the product.

Proprietary reservation, court stand, salvatorius clause
The delivered goods remain property of the company Dolfi1920 up to the complete payment. Jurisdiction for merchants and authorities is Frankfurt am Main.
Dealing with end-consumers the right for the residence of the end-consumer is applicable, as far as it coercively concerns consumer rights.
If a regulation should be ineffective from these business-conditions, so the effectiveness of all other regulations is not touched from this.

Privacy protection
our privacy protection policy is in compliance with the German Federal Privacy Protection Law (Bundesdatenschutzgesetz - BDSG) and the German Federal Tele Services Privacy Protection Law (Teledienstedatenschutzgesetz - TDDSG). Private details entered on the order form will be used for the order process itself only without further acknowledgements from your side. Data required for shipment and order processing will be forwarded to the shipping company for the process of delivering your order only.

 

Support

 
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